Frequently Asked Questions
Everything you need to know about our herbal wellness solutions and shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team to initiate a return or exchange for a store credit.
Are your products organic and sustainably sourced?
Yes, we prioritize ethically sourced, non-GMO, and organic ingredients. We work closely with farmers and suppliers to ensure the highest purity and potency in every blend.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination country.
How can I track my subscription?
You can manage, pause, or cancel your subscription at any time through your customer portal. Simply log in to your account and select the 'Manage Subscriptions' tab.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Shop Pay and Afterpay.