Returns & Exchanges
At Apothékary, we want you to feel confident in your wellness journey. If you are not completely satisfied with your herbal formulas, we offer a 30-day window for returns and exchanges to ensure you find the right fit for your routine.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging and attach the prepaid shipping label provided via our portal.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a confirmation email that your return is in transit.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing